About the Role
Requirements
Position Overview: We are seeking an experienced and strategic-minded Account Director to join our team. The Account Director will be responsible for leading a portfolio of client accounts, developing and executing comprehensive account strategies, and fostering strong client relationships. The ideal candidate will have a proven track record of driving business growth, managing complex projects, and delivering outstanding client service.
Responsibilities:
Lead a team of account managers and coordinators to ensure the successful execution of client projects and campaigns.
Develop and maintain strong relationships with key client stakeholders, serving as the main point of contact for all account-related matters.
Understand clients' business objectives, challenges, and opportunities to develop tailored account strategies and solutions.
Drive revenue growth by identifying upsell and cross-sell opportunities within existing accounts and actively pursuing new business opportunities.
Collaborate with internal teams, including creative, strategy, and production, to develop innovative and effective solutions that meet client needs.
Monitor account performance and provide regular reports and updates to clients, highlighting key metrics, insights, and recommendations.
Stay informed about industry trends, market dynamics, and competitor activities to identify potential risks and opportunities for clients.
Ensure that all client deliverables meet quality standards and deadlines, and manage client expectations effectively.
Qualifications:
Bachelor's degree in Marketing, Business Administration, Communications, or a related field. Master's degree is a plus.
Minimum of 3 years of experience in account management or client services, preferably in a marketing agency or related industry.
Proven track record of successfully managing client relationships, driving business growth, and delivering results-oriented solutions.
Strong leadership and team management skills, with the ability to inspire and motivate team members to achieve goals.
Excellent communication skills, both written and verbal, with the ability to articulate complex ideas and concepts clearly and persuasively.
Strategic thinker with a keen understanding of marketing principles, consumer behavior, and industry trends.
Highly organized and detail-oriented, with the ability to manage multiple projects and priorities simultaneously.
Proficiency in Microsoft Office Suite and project management tools. Experience with CRM software is a plus.
About the Company
At Fraoula, we are pioneers in harnessing the power of data to drive actionable insights and strategic decisions. As a leading data and analytics company, we specialize in transforming raw data into valuable intelligence, empowering organizations to thrive in the digital age. We also own expertise with legal counsel for IT users, ensuring compliance and protection and tailored solutions for contracts, disputes, and professional representation.